Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Kanak E-Bazaar collects, uses, protects, and manages your information.
Introduction
Kanak E-Bazaar, operated by Kanak Prabha Group, is committed to protecting the privacy and security of our customers, visitors, and users. By using our website, mobile applications, and services, you consent to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
- Name, email address, mobile number, and postal address.
- Account registration details and profile information.
- Order history, purchase records, and transaction details.
- Payment-related information processed through authorized payment gateways.
- Device information, browser information, IP address, and usage data.
- Communication records when contacting customer support.
How We Use Your Information
- To process and deliver orders.
- To manage customer accounts and provide support.
- To verify transactions and prevent fraud.
- To improve website performance and user experience.
- To send order updates, service notifications, and promotional communications.
- To comply with legal and regulatory requirements.
Cookies & Tracking Technologies
We may use cookies, analytics tools, and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance the overall user experience. Users may disable cookies through browser settings, though certain features may not function properly.
Information Sharing
- We do not sell customer personal information to third parties.
- Information may be shared with logistics providers, payment processors, technology partners, and service providers for operational purposes.
- Information may be disclosed where required by law, court orders, or government authorities.
- Information may be shared during mergers, acquisitions, restructuring, or business transfers.
Payment Security
Payment transactions are processed through secure third-party payment gateways. Kanak E-Bazaar does not store complete credit card, debit card, net banking, or UPI credentials on its servers.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect customer information. However, no internet transmission or storage system can be guaranteed to be completely secure, and users acknowledge this inherent risk.
User Rights
- Access information maintained in your account.
- Request correction of inaccurate information.
- Request deletion of account information where legally permissible.
- Opt out of promotional marketing communications.
Data Retention
Customer information may be retained as long as necessary to fulfill business purposes, legal obligations, dispute resolution requirements, fraud prevention activities, and regulatory compliance requirements.
Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices, content, or security measures of such third-party platforms.
Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or legal guardian consent.
Policy Updates
Kanak E-Bazaar reserves the right to update, modify, or revise this Privacy Policy at any time without prior notice. Continued use of the platform after updates constitutes acceptance of the revised policy.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Kanak E-Bazaar / Kanak Prabha Group
Email: info@kanakprabhagroup.com
Phone: +91 9278406767